How Patchworks powered Lounge Underwear’s report breaking Black Friday

Patchworks shopperhas made monumental strides as a result of it was primarily based in 2015. Starting from the exact lounge of couple and co-founders Dan and Mel, it wasn’t prolonged until they hit an preliminary scale ceiling and wanted to switch into an office space and open their first warehouse.

Now, merely six years later, Lounge Underwear averages spherical 1000 orders a minute all through peak product sales durations like Black Friday and Cyber Monday (BFCM).

That’s 25 orders per second, and a 232% enhance in product sales all through BFCM compared with the sooner yr.

Patchworks has labored with Lounge Underwear all via their journey, integrating their Shopify Plus ecommerce platform with their core enterprise processes.

By providing reliable integrations, we’ve been prepared to ensure their operation doesn’t buckle beneath the stress of their exponential improvement.

But it surely absolutely’s not merely our integrations. We initially constructed our productor Lounge Underwear, which provided scalability and flexibility to their stock administration.

What’s Stockr?

Stockr connects all of your Shopify retailers which share  the an identical pool of stock, so your prospects and fulfilment system are always clear about when an merchandise has provided out. Instead of allocating merchandise to specific retailers, customers using Stockr have a unified stock pool which reacts to every time an individual merchandise is obtainable regardless of the retailer.

Lounge Underwear enormously benefited from this technique. Beforehand, they used a complicated system of ‘bundled’ merchandise which made for classy stock distribution.

That resulted in numerous bugs, and an unsustainable amount of API calls to Shopify.

Stockr mounted that disadvantage by linking each specific particular person merchandise by way of the back-end, which implies stock ranges are routinely updated appropriately regardless of if a bundle is purchased or the particular person merchandise.

Which means no additional overselling, and no additional pointless refunds. In flip, the workforce’s time and sources had been freed as a lot as give consideration to totally different areas.

That was notably impactful all through BFCM, when buyer help representatives had been already pushed to their prohibit even with out the stress of further refunds needing to be processed.

Jack Humphreys, COO of Lounge Underwear, talked about: “Stockr has made scaling our enterprise so much less complicated. Patchworks have developed important product for any fast-growing ecommerce agency.”

Whenever you’re looking for a diligent integrations companion, or desire a model new decision to your stock administration, Patchworks has years of experience serving to a diffusion of customers and companions all through the ecommerce enterprise.

To hunt out out additional about how we can also enable you to,  and chat to at least one amongst our devoted workforce members. On account of connections matter.

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